Thursday, December 06, 2007

On the human condition

Ahh, human relationships. Why do they have to be so complicated? Why can't we all just say what's on our minds? (Politely, of course). I hate games. I hate trying to read people and figure out what they're thinking. Why can't they just tell me? Seriously.

What I want from my job

1) Every customer who walks in the store has the best retail experience possible.
2) I know what my job is, what's expected of me, and that I am contributing positively to the store.
3) We are building a team mentality.
4) We are constantly striving to take our team to higher levels in training and service.
5) We are training leaders, and empowering all associates.
6) Associates are being coached when it's wrong, to help them get it right.
7) Communication.
8) We build our brand through sampling, customer service, and word-of-mouth.
9) We appreciate the talents of our associates, and build on individual strengths.
10) The Fish! philosophy is in practice.
11) Work is fun, and feels meaningful.
12) I create a positive atmosphere for myself and the associates with whom I'm working.